The deal, in plain words.

By creating an account or using Kalrava you accept these terms and our Privacy policy. If you sign up for a business, you confirm you may bind that business. You must be 18 or older.

Keep your sign-in details safe and tell us at once if you think someone else has used them. Workspace owners decide who joins, what role they have and which products they can see, and are responsible for what their team does in Kalrava.

You agree not to use Kalrava to:

• send spam, or message people who have not opted in or who have said stop;
• publish anything unlawful, misleading, hateful, or that infringes someone else's rights;
• break the terms or policies of WhatsApp, Meta, Google, YouTube, LinkedIn or any platform you connect;
• ignore India's TRAI rules, the Do Not Disturb registry, or the DPDP Act;
• scrape, reverse engineer, overload or try to break into Kalrava or another workspace.

We may remove content or pause features that break these rules, and will tell you why.

Kalrava's agents propose; you decide. Every outward action passes an approval gate set by your workspace's autonomy level (Ask me, Act then tell me, or Fully auto). When you approve an action, or choose a setting that lets agents act on their own, that action is yours, and you are responsible for it as if you had done it yourself.

You own the content you add and the content Kalrava creates for you. You give us permission to store, process and send it only to provide Kalrava to you. For personal data of your contacts, you are the Data Fiduciary and we are your Data Processor: we act on your instructions, keep it confidential and secure, help you answer your contacts' requests, tell you about breaches, and delete it when you ask or when you leave. You confirm you have a lawful basis, such as consent, for the contacts you bring.

When you connect Google, YouTube, LinkedIn, Meta (Facebook, Instagram, WhatsApp), Microsoft or other services, their own terms also apply. In particular, by using Kalrava's YouTube features you agree to the YouTube Terms of Service and Google's use of data is covered by the Google Privacy Policy. We are not responsible for a platform's outages, rule changes or decisions about your account there.

AI drafts can be wrong. Read them before you approve them, especially facts, prices, legal or medical statements, and anything sent to customers. We do not promise any particular marketing result.

Paid plans are billed as shown when you subscribe. Usage such as WhatsApp messages and AI credits is drawn from your prepaid wallet at the rates shown in the app. Prices exclude GST unless stated. Wallet top-ups are not refundable except where the law requires; unused plan fees are not refunded for part periods. If your workspace uses its own AI provider key, that provider bills you directly.

You can close your workspace at any time and export your data first. We may suspend a workspace that breaks these terms, puts others at risk, or has unpaid fees, and we will tell you first unless the risk is urgent. After closing, we delete workspace data within 30 days, as described in our Privacy policy.

Kalrava is provided as it is. To the extent the law allows, we are not liable for indirect or consequential losses, lost profits or lost data, and our total liability for any claim is limited to the fees you paid us in the 12 months before the claim. Nothing here limits liability that cannot be limited by law. You agree to cover our losses from content you publish or messages you send in breach of these terms.

These terms are governed by the laws of India, and the courts at Bengaluru, Karnataka have exclusive jurisdiction. We may update these terms and will tell workspace owners before material changes take effect. Contact: info@nirmithai.com · +91 90353 71220 · 3rd Floor, Lakshmi Arcade, 3, Uttarahalli Main Rd, Friends Colony, Uttarahalli Hobli, Bengaluru 560061, Karnataka, India.